Job openings for quality manager in chennai

Handled customer complaints and taking containment action immediately

· Identified the:

o Root cause and take corrective action for any customer complaints through G8D Analysis

o Major In-house reworks & rejection through pareto analysis to take corrective action

· Prepared:

o Product audit plan & schedule & verifying the adherence of the schedule

o Process audit plan & schedule based on critical process product & customer complaints

o Lay out audit plan & schedule for all the active products yearly once

o Individual process rework & rejection PPM, process wise for taking corrective action

· Took corrective action for the NC’s through lay out audit, process & product audit

· Followed up with suppliers for corrective & preventive actions for any issues in supplier process& products

· Reviewed PFMEA, control plan, process flow chart & SOP for corrective action

· Fulfilled the customer specific requirements such as marinating CP, CPK & Supplier PPAP, annually doing Re-PPAP & corrective action validations

· Communicated the customer complaints ,customer rejections, in-house rework & rejection ppm to the shop floor people as a TS 16949:2002 activity

· Approved the components during development stage and managed direct dealing with customers for any quality issues for development items

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