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› Job openings for quality manager in chennai
Handled customer complaints and taking containment action immediately
· Identified the:
o Root cause and take corrective action for any customer complaints through G8D Analysis
o Major In-house reworks & rejection through pareto analysis to take corrective action
o Product audit plan & schedule & verifying the adherence of the schedule
o Process audit plan & schedule based on critical process product & customer complaints
o Lay out audit plan & schedule for all the active products yearly once
o Individual process rework & rejection PPM, process wise for taking corrective action
· Took corrective action for the NC’s through lay out audit, process & product audit
· Followed up with suppliers for corrective & preventive actions for any issues in supplier process& products
· Reviewed PFMEA, control plan, process flow chart & SOP for corrective action
· Fulfilled the customer specific requirements such as marinating CP, CPK & Supplier PPAP, annually doing Re-PPAP & corrective action validations
· Communicated the customer complaints ,customer rejections, in-house rework & rejection ppm to the shop floor people as a TS 16949:2002 activity
· Approved the components during development stage and managed direct dealing with customers for any quality issues for development items
Hero Group of company
(1)Manufacturing / Production / Q...
(1)Supply Chain / Purchase / Proc...